REFUND POLICY

All Penguins Fees for the 2024-2025 Season are final and non-refundable.

All tournament fees will be billed ahead of the tournament weekend and are final and non-refundable with the exception of an injury sustained during a Penguins event. In this situation, tournament fees as able to be credited for a future tournament.

We highly recommend players sign-up for RegSaver which is a third party insurance company that will cover injuries and other situations during the season. Please click on the link below to learn more about this service. To cover your membership you will put in the total amount paid for the membership season. Sign up must occur before injury is sustained.